'We respect the decision of the gaming board and have made changes to our procedures to help prevent recurrence,” said SugarHouse spokesman Jack Horner. 'By law, casinos must establish procedures to deny self-excluded persons from receiving check cashing privileges and other similar benefits such as cash advances,' the Board said in a statement. Related story: SugarHouse Casino announces first new restaurant is a steakhouse The people were on the Board's self-exclusion list, meaning they had voluntarily banned themselves from all gaming establishments in order to tackle their gambling problems. SugarHouse is being fined $50,000 for allowing 11 people banned from casinos to get cash advances in 20.
SugarHouse and two other Philadelphia-area casinos are being fined a total of $72,500 for violations that include mailing ads to people banned from casinos and giving a jackpot prize to the wrong person, the Pennsylvania Gaming Control Board announced Wednesday.